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Aug
12

Dear Valued Customer,

FYI, we will schedule a migration towards all the servers that located in hypervisor host labelled as cloudserver09.es2u.com & cloudserver10.es2u.com. This is compulsory as the affected hypervisor is soon to be retired.

Client that involved in this migration will be contacted in a separate email for the details of the migration process.


Maintenance Description

Start Date    : 12 Aug 2016
End Date      : Until all servers being migrated
Start Time    : 12.00AM
End Time      : 6.00AM
Downtime      : 1 to 2 hour for each server
Server Effected    : All the Cloud server client that hosted their service under cloudserver09.es2u.com & cloudserver10.es2u.com


Maintenance Impact

1. During the migration excersice, every each of the affected server need to be turned off as to allow the process to be executed. The downtime estimated between 1 - 2 hours.

2. The IP Address for your Proxmox WebGUI will be changed upon the completion of the migration process.

3. You will be given a new set of login details to access your Proxmox WebGUI.


If you do have any inquiries regarding this maintenance, please contact us by raising a Support Ticket via http://www.supportchain.com/index.php?/Tickets/Submit or sent an email to us at support@netonboard.com. Kindly specify your domain/IP and detail steps as to produce the error as to speed up the troubleshooting process.



Thank You!



Best Regards,

Technical Support Team
Net Onboard Sdn Bhd
Web: www.netonboard.com


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