Live Chat
RSS Feed
Latest Updates
Jan
23
Emergency Web Service Downtime on server labelled net-w25.es2u.com
Posted by Mohd Johani on 23 January 2017 04:06 PM

Dear valued Customer,

The affected web service has back online at 9PM (23.01.2017) and we have verified all the websites are working fine accordingly. Please verify.

Currently, we are still observing the server status. We shall update and revert if necessary.

 

#############################################

Dear Valued Customer,

FYI, we are facing web service downtime on the server labelled as net-w25.es2u.com (182.239.42.25) starting today afternoon around 12PM++. The web server faced an unknown issue which caused the web service failure. Due to that, affected website will not be able to be displayed properly and will shown "Service Unavailable" error message.

Our Technical Team is trying their best to avoid the longer downtime on the web service. We will keep posted for any updates in regards to the issue accordingly.

================================
How to verify your account involve in this incident
================================

1. You are subscribing to our Mini Business 100GB and Business 300GB plan that come with WebsitePanel control panel.

2. You may contact our Support Team as to check either you account will be involved in this incident or not.

If you do have any inquiries regarding this maintenance, please contact us by raising a Support Ticket via http://www.supportchain.com/index.php?/Tickets/Submit or sent an email to us at support@netonboard.com. Kindly specify your domain and detail steps as to produce the error as to speed up the troubleshooting process.

Thank You!

Best Regards,

Technical Support Team
Net Onboard Sdn Bhd
Web: www.netonboard.com


Read more »