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Malaysian MyIX network is down
Posted by Mohd Johani on 08 August 2019 11:46 AM

Dear our valued customers,

Please be informed that the whole Malaysia is encountering slow and unstable internet connectivity now due to MYIX service is down.

Therefore, you will be facing some difficulties on accessing your services that hosted with us.

As of now, we cannot give you the expected recovery time due to it was out of our control. We can just wait for MYIX to fix the issue. However, we have re-routed all our networks to international connection for time being and your services should be resumed to normal now. Since your connection is now under international connection, please take note that there will be a some high latency expected.

Once MyIX has fixed the affected service, we shall re-route it back to local Malaysian network and the latency will be back to normal.

We shall revert back for any update and sorry for any inconvenience caused.

Thank you.

Best Regards,

Technical Support Team
Net Onboard Sdn Bhd

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